Help
Answers to questions about ordering.
From files and pricing to production, payment and repeat runs.
01Which files can I upload?+
The constructor supports PNG, JPEG, SVG and PDF. For PDF and SVG, the system keeps the original and creates a safe raster preview.
02What is the minimum order value?+
The minimum product value is UAH 1,700. A fixed order fee is then added to every order. The calculator suggests an economical quantity; sometimes more stickers cost the same.
03Which sizes are available?+
Initially, 5 to 300 mm on the longest side. Circle, square and chevron need one dimension; oval and rectangle need two.
04Is delivery really free?+
Yes, delivery across Ukraine is free. Choose a Nova Poshta branch or parcel locker at checkout.
05What if I do not have finished artwork?+
Choose the design service, describe the task and attach your files. Its fixed price is shown before order confirmation.
06What determines the price?+
Shape, size, quantity and the selected artwork preparation method. The calculator shows the current total and accounts for the UAH 1,700 minimum product value and the fixed order fee.
07How long does production take?+
We show an estimated production time before payment. If you order design help, artwork preparation time is calculated separately.
08Can I repeat a previous order?+
Yes. In your account, you will be able to repeat approved artwork and change only the quantity. A different size or layout creates a new design.
09Which payment methods are available?+
Online card payment or an invoice for a legal entity. Available methods are shown at checkout.
10What is required for a company invoice?+
Company details are entered for the specific order. They are not stored as permanent profile data.
11Can I change an order after payment?+
Paid artwork and run parameters are locked. If a change is needed, contact a manager as early as possible; availability depends on production status.
12Can the stickers withstand water and daily use?+
The polymer lens protects the print, but suitability for outdoor use, chemicals, high temperatures or continuous water contact must be confirmed for the specific application.
13What is checked before production?+
We check technical file suitability, shape, size and the locked placement. Content, spelling and QR-code accuracy remain the customer’s responsibility.